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Privacy Policy Security statement (bottom) Account Creation/Registration When placing an order at this Web site via PayPal you will be prompted for the necessary information (shipping, billing, payment) to complete your order. At the end of our order placement process you will have the option to register as a PayPal user--it is OPTIONAL. You are NOT required to register as a PayPal user to place an order. However, If you decide to register as we recommend, you may. We won't sell, give, or make any of your personal information available to a third party under any circumstance. Additionally, please see PayPal's privacy policy by clicking here. Orders If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We only use this information for billing purposes and to fill your order. If we have trouble processing an order, we will use this information to contact you. We will not share this information with any third party for any reason. Occasionally, ActiveTots will send an email to those customers who have created an account at our website informing them of special offers and/or new product offerings. These communications will provide a link in the email that gives you the opportunity to "unsubscribe". Surveys From time to time, we may provide you with the opportunity to participate in surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and mailing address), and demographic information (such as post code). We use this information solely to make improvements to our product offering and web-site. Uses of Information The personal information you supply during the registration/checkout process is used only for order fulfillment and to occasionally send you promotional materials including emails announcing special offers, small newsletters, and surveys. Again, your information will never be shared with any third party for any reason. Special Offers and Updates We will occasionally send you information on products, special deals or promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Unsubscribe section.” Email Newsletters If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Unsubscribe” section. Customer Service Based upon the personally identifiable information you provide us, we will send you a confirmation email when you place an order. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. Legal Disclaimer We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website. Choice and Unsubscribe We provide you with the opportunity to ‘unsubscribe’ from receiving promotional emails from us when we ask for this information. For example, if you purchase a product but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you are not presented with an option on the order form you will not receive promotional materials. In other words, we only send promotional emails to our customers who have agreed to receive them by leaving a checkbox checked on the order form. If you receive a promotional email from us and do not wish to receive further emails you can easily "unsubscribe" from our mailing list by following the instructions provided in the email. Also, you can contact us any time and ask to be omitted from future promotional emails by simply sending a quick email to customer service at customerservice@activetots.co.uk asking to be taken off our mailing list. Log Files As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information in any way. Cookies A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use persistent cookies to make it easier for you to navigate our site. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Persistent cookies are used to store shopping cart and/or logged in state information. This helps us link your browser back to a shopping cart and/or login session on our server. Your login username and password are NOT stored in a cookie for security reasons. If you reject cookies, you may still use our site, but your ability to use some areas of our site could be limited. This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers. Links to Other Sites This Web site contains links to other sites that are not owned or controlled by ActiveTots. Please be aware that we, ActiveTots, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site. Changes in this Privacy Statement If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. Contact Us If you have any questions or suggestions regarding our privacy policy or security, please contact us at customerservice@activetots.co.uk. Security The security of your personal information is important to us. That is why we use one of the most trusted names on the internet for our shopping cart software and as our payment processor, PAYPAL. When you enter sensitive information such as a credit card number on the PayPal order form your information will be encrypted using the industry standard Secure Sockets Layer technology (SSL http://wp.netscape.com/security/techbriefs/ssl.html). ActiveTots follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security--no one can. If you have any questions about our site security, feel free to send an email to us at customerservice@activetots.co.uk. |
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